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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Diaz

January 26, 2026

5  out of  5
rating by Daniel Diaz
"Kason was extremely helpful with my insurance policy very professional thank you state farms"
We responded:
"Thank you, Daniel I'm happy to hear that Kason made your experience with coverage smooth and efficient. It's great to know you found our rates competitive and that you value State Farm's reputation in Texas. If you need any assistance in the future, feel free to reach out!"
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Mary Lopez

January 26, 2026

5  out of  5
rating by Mary Lopez
"Very helpful and responded with my questions as soon as I messaged them."
We responded:
"Thank you, Mary! I'm happy to know you had a great experience with our office. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Andrew Guzman

January 22, 2026

5  out of  5
rating by Andrew Guzman
"They gave me a great deal on insurance! They saved me thousands"
We responded:
"Hi Andrew. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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karson mclachlan

January 20, 2026

5  out of  5
rating by karson mclachlan
"Great experience 10/10!"
We responded:
"Thank you Karson for leaving our office a review! We appreciate your business and kind words. Our #1 goal is to provide first class customer service and help you understand your insurance and protect the things that matter to you. Let us know how we can help you moving forward. Thanks again!"
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Heather Wrench

January 9, 2026

5  out of  5
rating by Heather Wrench
"Melissa went above and beyond to help me so my coverage wouldn’t increase next year. She took the time to message me directly and walk me through everything step by step. In today’s economy, that kind of personal care really matters. I truly appreciate her time, kindness, and dedication. I look forward to continuing to work with her and State Farm in 2026! Thank you again Melissa!! 🫶🏽"
We responded:
"Thank you Heather for leaving our office a review! We appreciate your business and kind words. Our #1 goal is to provide first class customer service and help you understand your insurance and protect the things that matter to you. Let us know how we can help you moving forward. Thanks again!"
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Linda Moore

January 8, 2026

5  out of  5
rating by Linda Moore
"She helped me with every thing I needed. Very friendly."
We responded:
"We appreciate your review, Linda! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Ashley

January 5, 2026

5  out of  5
rating by Ashley
"I've been with State farm car insurance for some time now. I was looking into combining my auto & mortgage insurance to get more of a lower rate. Melissa was so sweet & helped me with exactly what I needed. She also recommended other services without the pressure. It was super easy to change my mortgage insurance to State farm with her help. And not stressful at all! I would definitely recommend them! Thank you Melissa for everything!"
We responded:
"Hi Ashley. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Maia

December 11, 2025

5  out of  5
rating by Maia
"James is awesome! He made sure all the discounts were applied so we were getting the lowest price. He saved me $118/month. No…JOKE!"
We responded:
"Wow Maia! It is always great when you can save money and have great coverage. We sure do appreciate those kind words, I will be sure to share with James. We are always here to help, thanks Maia!"
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Chhitiz Basnet

December 5, 2025

5  out of  5
rating by Chhitiz Basnet
"Melissa took me through the process of quoting and finalizing the policy, it was a breeze! Can’t be more thankful!"
We responded:
"Hi Chhitiz this is great to hear. Melissa always goes above and beyond for our customers. We sure are excited to have you with the State Farm family. Thank you for the kind words Chhitiz!"
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Deborah

December 4, 2025

5  out of  5
rating by Deborah
"Without getting a gift card......I enjoyed Kasin help understanding the bundle package..Very professional. And I appreciate that very much..Thank you ALL very much!"
We responded:
"Hi Deborah you are so welcome! I am glad we were able to get all of your questions answered. We will be sure to get you those gift cards, and remember each referral gets you another, thanks!"
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Donald Delaney

November 22, 2025

4  out of  5
rating by Donald Delaney
"I was impressed with Kason on how he promoted State Farm."
We responded:
"We appreciate your review Donald! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! "
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Julia Maldonado

November 21, 2025

5  out of  5
rating by Julia Maldonado
"I reached out to discuss my insurance issues and Nicole followed up with me even months after to get the best quote. She was professional, understanding and patient."
We responded:
"We’re thankful for your feedback Julia! It’s our pleasure to assist you with your insurance needs and I am glad we were able to get you with the State Farm family. If there is anything else we can do to help, please let us know! "
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K. Sharpe

November 7, 2025

5  out of  5
rating by K. Sharpe
"The quality service with Kason was unmatched. He guided me through the policy so that I could clearly understand what I was being offered. I would recommend this State Farm location to anyone."
We responded:
"We appreciate your Feedback! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Mary Smith

October 29, 2025

5  out of  5
rating by Mary Smith
"Very friendly, speedy and professional service received from my State Farm Agent. They actually got me a little bit lower of a payment!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Alan Guzman

October 7, 2025

5  out of  5
rating by Alan Guzman
"Everyone was super helpful, particularly Kason. Would highly recommend checking out Statefarm."
We responded:
"Appreciate the kind words Alan! I will be sure to relay this over to Kason. Feel free to give us a shout if you need assistance with anything! "
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Danielle Adams

October 7, 2025

5  out of  5
rating by Danielle Adams
"James was extremely helpful in setting us up with our new insurance policy. Coming from a different company that was over charging us, James was very detailed and explained every option with us to ensure we were getting the best deal with the coverage we wanted. THANK YOU!!"
We responded:
"We sure are glad to have you Danielle! James always goes the extra mile to make sure our customers are well informed and well protected. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Yvette Gerlach

October 6, 2025

5  out of  5
rating by Yvette Gerlach
"Nicole was easy to connect with to share info in quick manner! She was not only kind - she was attentive to my requests."
We responded:
"Welcome Yvette! My Team and I are appreciative of you allowing us to serve you and sincere thanks for the kind review! Nicole always goes above and beyond to make sure our customers are well taken care of. We hope this is the start of a long and prosperous relationship"
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Alexandrine Delijeant

October 4, 2025

5  out of  5
rating by Alexandrine Delijeant
"Marshall Kincanon and his team are always working hard to make sure that you get the most out of your insurance! Leading with integrity and honesty is the best policy!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Rachel Hoch

September 29, 2025

5  out of  5
rating by Rachel Hoch
"James was super helpful as I switched over my auto-insurance from GA to TX. Very friendly and patient as he walked me through all the steps!"
We responded:
"Welcome to Texas Rachel! We sure are glad to have you. James is always going above and beyond to provide that excellent customer service. Let us know if the team and I can help out with anything in the future, thanks Rachel!"
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Lorena Arrellano

September 19, 2025

5  out of  5
rating by Lorena Arrellano
"Such a great insurance company! Outstanding staff, especially James! James was able to lead me in the right direction and answer all my questions I had. Would recommend to others!!"
We responded:
"Thank you for taking the time to share your thoughts Lorena! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Thomas

September 17, 2025

5  out of  5
rating by Thomas
"We decided to move away from State Farm after a recent move but I’d like to state my appreciation for Marshall’s office, in particular Pam B. who spent quite a bit of time on the phone helping me understand my policy and policy options. Would recommend speaking with her if you have questions/needs."
We responded:
"Thomas we are sad to see you go but I am glad all your questions were answered and Pam going above and beyond as always to help our customers. If you find yourself back in Texas we would love the opportunity to get you back with the State Farm Family, thanks Thomas! "
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Jason Laywell

September 12, 2025

5  out of  5
rating by Jason Laywell
"Exceptional customer support. Kason has been super responsive and knowledgeable with all our questions concerns. Makes it very easy to make a decision."
We responded:
"Thank you so much for your kind words. We are thrilled that Kason was able to provide the support and guidance you needed. Our team is committed to making the process quick and easy. The feedback like yours means a lot to us. We truly appreciate your trust in our agency! "
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Kathryn Dyer

September 4, 2025

5  out of  5
rating by Kathryn Dyer
"I recently reached out to Kason Laywell for a life insurance quote through State Farm, and the experience was excellent from start to finish. They were professional, patient, and took the time to explain the different policy options in a way that was easy to understand. I never felt rushed or pressured, which I really appreciated. What stood out most was their transparency and willingness to answer all my questions—whether it was about coverage amounts, pricing, or how the policy would support my family's needs in the long run. They made the whole process feel straightforward and stress-free. If you’re considering life insurance and want to work with someone who genuinely cares and knows their stuff, I’d definitely recommend Kason Laywell at Marshall Kincannon at State Farm Insurance."
We responded:
"Appreciate the kind words Kathryn! Kason is definitely the man when it comes to life insurance. I am glad your questions were able to get answered and you were left with a great experience. My team and I make it a goal to make the process as smooth as possible. Give us a ring if we can help with anything in the future! "
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Martha del Campo

August 29, 2025

5  out of  5
rating by Martha del Campo
"I was very happy with the service that I got from Melissa at State Farm. She was very patient n answered all my questions. I was so pleased that I had my daughter change to State Farm. Thank you for all your help."
We responded:
"Thank you for the awesome review Martha! We strive to provide our customers with the best service possible and it is great to hear that Melissa delivered. We are here for any future assistance you might need!"
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briana briseno

August 29, 2025

5  out of  5
rating by briana briseno
"The moment I walked in till the moment I left the building the staff was so friendly and professional ( especially James ) . 100% will recommend this place to people needing insurance."
We responded:
"WOW! Thank you Briana for taking the time to share your positive experience/s with my Team and with James! Your kind words are greatly appreciated and we thank you for sharing your thoughts with the world! I am thankful for James and his efforts to serve! Thank you again and please let us know how we can assist you in the future. "